Acceptable Use Policy
Effective Date: September 14, 2026
This Acceptable Use Policy outlines the rules and guidelines for using the Efferent platform operated by Efficion LLC. By using Efferent, you agree to comply with this policy in its entirety. This policy supplements the Efferent Terms of Service.
1. Prohibited Activities
You agree not to use Efferent to: • Violate any applicable law, regulation, or third-party rights • Send spam, unsolicited messages, or fraudulent communications • Distribute malware, viruses, or other harmful code • Harass, threaten, bully, or abuse any individual • Facilitate illegal activity including but not limited to fraud, money laundering, or trafficking • Reverse engineer, decompile, or attempt to derive the source code of the platform • Bypass, disable, or circumvent security controls, authentication, or access restrictions • Interfere with or disrupt the Services or infrastructure • Scrape, harvest, or collect information without authorization • Use the Services in a manner that violates applicable Third-Party Service policies
2. Content Standards
All content submitted, published, or transmitted through Efferent must comply with these standards: • Content must be accurate and not misleading • Content must not infringe upon intellectual property rights of any third party • Content must not contain defamatory, obscene, or offensive material • Content must not promote violence, discrimination, or illegal activities • Content must comply with all applicable advertising, marketing, and communications regulations • Graphic or sensitive content must include appropriate warnings where applicable
3. Messaging Compliance
When using Efferent's messaging features (SMS, WhatsApp, email, social messaging), you must: • Obtain and maintain all required consents before sending communications • Honor all opt-out, unsubscribe, and suppression requests promptly • Comply with the Telephone Consumer Protection Act (TCPA), CAN-SPAM Act, and all applicable messaging laws • Adhere to carrier requirements, messaging provider guidelines, and third-party platform rules • Provide accurate sender identification and not engage in spoofing or impersonation • Maintain appropriate records of consent and compliance
4. API and Integration Usage
Where Efferent provides API access or integrations, you agree to: • Use APIs only for authorized purposes and in accordance with applicable documentation • Respect rate limits, usage quotas, and technical restrictions • Not attempt to circumvent access controls, authentication mechanisms, or security measures • Comply with all applicable third-party platform developer terms and policies • Not use API access to scrape, harvest, or aggregate data beyond authorized functionality
5. AI Feature Usage
When using Efferent's AI-assisted features, you agree to: • Review all AI-generated outputs before use in consequential decisions or communications • Not use AI features for unlawful, deceptive, or prohibited purposes • Not rely on AI outputs as the sole basis for critical business, legal, or compliance decisions • Not attempt to manipulate, exploit, or misuse AI capabilities • Understand that AI outputs may be inaccurate, incomplete, or unsuitable for a particular purpose
6. Account Security
You are responsible for: • Maintaining the confidentiality of your account credentials • All activity that occurs under your account • Promptly notifying Efficion of any suspected unauthorized access or security incidents • Not sharing account credentials or allowing unauthorized access to your account • Not knowingly introducing malicious code or conducting unauthorized security testing
7. Enforcement
Efficion reserves the right to investigate suspected violations of this Acceptable Use Policy. If a violation is found, Efficion may take action including but not limited to: • Issuing warnings • Temporarily suspending access to the Services • Permanently terminating accounts • Removing or disabling content • Reporting violations to appropriate law enforcement authorities • Pursuing legal remedies as permitted by law
8. Reporting Violations
If you become aware of any violation of this Acceptable Use Policy, please report it to legal@efficion.org. All reports will be investigated and appropriate action will be taken.